News & events


ManageEngine 2018 Year-In-Review


See what ManageEngine has come up with a Year-In-Review that highlights key events and performance in 2018.


OpManager Free Training series starting from 16 January 2019


Attend our free training on OpManager and learn tips, tricks and hacks to improve your network performance. This five-part training covers network monitoring and management across OpManager's different modules. Get to know OpManager better and gain greater control over your IT infrastructure.


เข้าร่วมการอบรมสำหรับการใช้งาน OpManager และรู้เกี่ยวกับทิปต่างๆในกานพัฒนาประสิทธิภาพเน็ตเวิร์คของคุณ การอบรมนี้จะครอบคลุมการจัดการและการตรวจสอบเน็ตเวิร์คในโมดูลต่างๆของ OpManager มารู้จัก OpManager ให้ดียิ่งขึ้นและเสริมการควบคุมและการจัดการ IT infrastructure ของคุณ


Time Zone


11:30 AM EDT (Europe, USA, Canada, Mexico)

6:30 AM GMT (Middle East, Asia, Africa, Australia)

Events


Discovery & classification


16th January, 2019


• Prerequisite for installing OpManager

• Adding devices into OpManager

• Discovery filters

• Using rule engine to automate configurations

• Discovery schedule and discovery reports

• Fixing Unknown Devices

Monitoring server performance


23rd January, 2019


• Monitoring device availability

• Monitoring server performance

• Monitoring virtual server performance

• Creating custom WMI monitor

• Script monitoring

• Troubleshooting tips

Monitoring network performance and network maps


30th January, 2019


• Monitoring network performance

• Monitoring hardware sensor

• Creating custom SNMP monitor

• Monitoring WAN and VOIP links

• Network maps

Fault management and IT automation


6th February, 2019


• Alarm severity levels

• Threshold violation alarms

• Other alarms : VMWare, Eventlogs, SNMP traps and Syslogs

• Notifications

• Using an IT workflow to remediate problems


ManageEngine's AD360 & Log360 2019 Roadmap


NetSupport DNA version 4.60.0002 has now been released and is available to download. This currently only available in English. This release of NetSupport DNA 4.60.0002 does not require a new license key and will work with an existing NetSupport DNA 4.50 License.

Please find details on the fixes included in this new version of NetSupport DNA below:

What’s New


Education

• (EN7123) Updated Safeguarding contacts to only receive phrase triggered emails from students they are contacts for see .

Education and Corporate

• (EN7608) Updated DNA Console for subscription key customers to better display the expiry of their licence.

• (EN7699) Updated USB Option to only allow DNA Operators to only be notified of USB approvals for the sites that they have access to in the DNA Hierarchy.

What’s Fixed


• (IN51661) Resolved issue with built in webcams not getting disabled correctly.

• (IN56948) Internet metering for Edge 42 in Windows 10 update 1803.

• (IN56675) Slow performance in Chrome Browser when moving tabs.

• (IN55929) Fixed Issue with console running on Remote Desktop not being able to reset users passwords through the Manage User Account option.

• (IN56269) Resolved issue with AUPs appearing twice on Agent machines.

• (IN56528) Fixed issue with user roles where it was not possible to grant or deny access to Power Management options.

• (IN56530) Resolved issue saving email account details if using reserved characters in the password field.

• (IN56685) Resolved Console crash when attempting to assign licenses to departments in Program Manager.

• (IN56542) Resolved Crash at the DNA Server where corrupted Windows Hotfix data was sent from an Agent.

• (IN56741) Resolved issue with PCs incorrectly switching to the lock screen when attempting to access folders.


NetSupport DNA version 4.60.0002 has now been released !


NetSupport DNA version 4.60.0002 has now been released and is available to download. This currently only available in English. This release of NetSupport DNA 4.60.0002 does not require a new license key and will work with an existing NetSupport DNA 4.50 License.

Please find details on the fixes included in this new version of NetSupport DNA below:

What’s New


Education

• (EN7123) Updated Safeguarding contacts to only receive phrase triggered emails from students they are contacts for see .

Education and Corporate

• (EN7608) Updated DNA Console for subscription key customers to better display the expiry of their licence.

• (EN7699) Updated USB Option to only allow DNA Operators to only be notified of USB approvals for the sites that they have access to in the DNA Hierarchy.

What’s Fixed


• (IN51661) Resolved issue with built in webcams not getting disabled correctly.

• (IN56948) Internet metering for Edge 42 in Windows 10 update 1803.

• (IN56675) Slow performance in Chrome Browser when moving tabs.

• (IN55929) Fixed Issue with console running on Remote Desktop not being able to reset users passwords through the Manage User Account option.

• (IN56269) Resolved issue with AUPs appearing twice on Agent machines.

• (IN56528) Fixed issue with user roles where it was not possible to grant or deny access to Power Management options.

• (IN56530) Resolved issue saving email account details if using reserved characters in the password field.

• (IN56685) Resolved Console crash when attempting to assign licenses to departments in Program Manager.

• (IN56542) Resolved Crash at the DNA Server where corrupted Windows Hotfix data was sent from an Agent.

• (IN56741) Resolved issue with PCs incorrectly switching to the lock screen when attempting to access folders.


NetSupport School version 12.60.0000 has now been released !


NetSupport School version 12.60.0000 has now been released and is available to download. This is available in the below language variants (Other languages will follow in the next day or two): English, French, Spanish. This release of NetSupport School 12.60.0000 does not require a new license key and will work with an existing NetSupport School 12.50 License.

Please find details on the fix included in this new version of NetSupport School below:

What’s New


• Added integration between the Tutor and SIS using ClassLink OneRoster, allowing you to instantly access your SIS classrooms and student accounts at the start of a NetSupport-managed lesson.

• Added support for OneRoster compatible zip files to use 3rd Party SIS systems.

What’s Fixed


• (IN45062) Fixed issue where the default room name would keep reappearing in the tutor after deletion.

• (IN56747) Co-browser and Show video are now removed from the default toolbar.

• (IN56836) Resolved issue where small user license keys could not be activated online.

• (IN56737) Prevented the Name and Connectivity Server from being installed on Window XP/2003 operating systems.